A recent investigation by Parliament has uncovered an ongoing catalogue of poor service by the taxman.  Following on from a long list of errors by HMRC which have meant many taxpayers receiving excessive demands for tax, the report has found:

-       people waiting up to three months for a reply to a simple letter

-       less than half of telephone calls to HMRC offices are answered

-       even if they do get through many callers are left on hold for minutes on end

-       the transfer of HMRC’s advice service online means the elderly and others who lack access to the internet or find new technology daunting are unable to get help

-       information and advice given by inexperienced HMRC staff is regularly wrong.

If you are experiencing any of these problems, or need any other assistance with your accounting and tax affairs, then why not give Pemberley Accounting a call?

If you appoint Pemberley as your agent for tax purposes, then its staff can access HMRC through its agent’s telephone service to ensure your problems are resolved as quickly as possible.  Pemberley Accounting can also help you with filing your accounts and tax returns online as well as giving you clear information and advice based on its years of experience.

So call Katy Gunnell at Pemberley Accounting today on 07810 518812 for your free initial consultation.